How can we help you?

The Cali Tiger VIP Membership is an exclusive program designed to give you access to incredible perks, including free shipping, 10% cashback, 50-70% off year-round, and a free jewelry piece worth $65 every month. Your $49.99 monthly fee is returned to you as store credit, so you can shop for your favorite pieces with added savings.

Simply add the VIP Membership to your cart during checkout. Your first 7 days are free! After the trial, you'll be billed $49.99 per month to continue enjoying all the exclusive member benefits.

• As a VIP member, you’ll receive:

  • $49.99/month in store credit to use for shopping.
  • A free $65 jewelry piece sent to you every month.
  • 50-70% off discounts on all items.
  • Free shipping on every order.
  • 10% cashback on all purchases.
  • Access to exclusive offers and early sales.

You can manage your membership by logging into your account on our website and navigating to the 'Manage Membership' section. Here, you can view your store credit, update your details, or cancel your membership.

Yes, you can cancel your membership at any time by logging into your account and navigating to the 'Manage Membership' section. Please note that canceling your membership means you will no longer be able to shop with us, as our store is exclusive to members only.

If you change your mind, you can reactivate your membership by logging into your account and selecting reactivation. Your card will be charged again, and your store credit will be processed accordingly.

No, membership fees are non-refundable. We provide incredible value through exclusive perks, including store credit, 50-70% discounts, free shipping, 10% cashback, and a free welcome gift upon joining. Additionally, the recurring charges are clearly mentioned three times on the checkout page to ensure full transparency. These benefits are designed to provide exceptional value throughout your membership.

Store credit is issued to you as part of your VIP Membership. The value fee is refunded to you as store credit, which can be used over the period you are active as member. Additionally, you earn 10% cashback on purchases, which is also added to your store credit balance.

You can view your store credit by logging into your account on our website and navigating to the 'My Account' section. Here, you will see your available store credit balance.

You can use your store credit towards any purchase on our website. Simply log in to your account, add items to your cart, and the store credit will be applied at checkout.

Yes, we offer 10% cashback on purchases, which is credited to your account as store credit.

Yes, free worldwide shipping is included with the VIP Membership. Non-members cannot shop with us.

• USA, UK, Australia, Canada, New Zealand: 5-12 business days
• Rest of the World: 6-18 business days
• Shipping is Free, Tracked, and Insured

We offer free exchanges and returns within 30 days of receipt (when the order has been delivered). Members will receive store credit equivalent to the value they paid.

To initiate a return or exchange, please contact us at hey@calitiger.com. Our customer support team will assist you with the process.

Cali Tiger jewelry is made with 18k gold plating, ensuring a luxurious look and feel. All our pieces are waterproof and hypoallergenic, making them safe and comfortable for everyday wear.

Yes, all our jewelry comes with a lifetime warranty. If you experience any issues with your jewelry, please contact our customer support team for assistance.

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept payments through PayPal.

If you sign up for the VIP Membership, you will be charged the $149 annual fee after your 14-day free trial ends. This fee is immediately refunded to you as store credit.

Our customer support team is available 24/7 to assist you. You can reach us at hey@calitiger.com. We aim to respond to all inquiries within 24 hours.