Frequently asked questions

Email Support

Support Email

hey@calitiger.com

Gold Members

The Cali Tiger Gold Membership is an exclusive subscription program designed to offer members premium benefits and savings on our jewelry collection.

Gold Members enjoy a variety of perks, including a $99 yearly gift credit, exclusive discounts of 50 - 70% off the entire store, free shipping on all orders, a 30-day risk-free trial period, and 10% cashback on their purchases.

The Gold Membership is available for an annual fee of $99. However, this fee is immediately given back to you as a $99 gift credit, which you can use to purchase jewelry from our store.

Yes, you can cancel your Gold Membership at any time. However, please note that once the gift credit has been deposited, it cannot be refunded. However, you will still have access to the membership benefits for the remainder of the year.

If you cancel your Gold Membership, you will still have access to the benefits for the remainder of the year, including any unused gift credit. However, please be aware that the gift credit expires after 365 days from the date of deposit.

Yes, the gift credit can be applied towards any purchase of jewelry on our website. You can quickly apply your store credit by logging in to your account before checkout. Alternatively, you can copy and paste the gift credit code at checkout.

The gift credit expires 365 days after it has been deposited into your account. Be sure to use it before it expires to make the most of your membership benefits.

Once you enter your email or log in, the system will recognize you as a Gold Member and automatically apply the free shipping and 50% off discount during checkout. Additionally, you'll receive 10% cashback on your purchases.

To ensure a smooth checkout process, we advise using the email address associated with your membership when making a purchase. Additionally, logging in to your account before checkout will streamline the process and allow you to quickly apply your discounts and cashback.

If you have any questions or need assistance with your Gold Membership, please reach out to our customer support team at hey@calitiger.com.

Non Members

Non-members do not receive any special discounts or benefits offered to Gold Members. However, they can still enjoy shopping our collection at regular prices.

Yes, non-members are required to pay for shipping on their orders.

Yes, you can still shop at Cali Tiger without becoming a member. Simply browse our collection on our website and proceed to checkout as a guest.

Absolutely! We strive to provide all customers, regardless of membership status, with the same high-quality jewelry pieces and excellent shopping experience.

If you have any questions or need assistance with your order, please reach out to our customer support team at hey@calitiger.com. We're here to help!